Independent Industry Research

Being a great tradie is one thing.
Helping homeowners see it before they hire someone else is another.

Can you spare 10 minutes to help shape how Australian homeowners choose tradies?

Australia-wide Approx. 10 minutes No sales pitch
Start the Survey

Finding a tradie is easy.

Knowing who's worth choosing isn't.

That's why we're building something different.

Not another directory.

Not another lead generation website.

A platform that helps locals see what makes great tradies the obvious choice — and gives those tradies the chance to stand out for the right reasons.

before we build

before we launch

before we decide

we're listening.

Your experience will help shape how My Local Hero works—because the best solutions come from the people who live this industry every day.

Can you spare 10 minutes?

Because homeowners shouldn't have to guess—and great tradies shouldn't have to hope.

This is about giving homeowners the confidence to hire well, and giving good tradies a real chance to show their worth.

Here's What You'll Receive for Taking Part

As a thank you for sharing your experience, you'll receive exclusive launch resources and early access reserved for survey participants.

Editorial Feature

A professionally written article that showcases your expertise by solving a real homeowner problem, with links back to your business.

Founding Hero Priority

Be among the first invited to apply for a Founding Hero position before they're opened up more broadly.

Bonus: First 10 Participants

Request a complimentary 60-minute Business Visibility & Trust Review to uncover ways to increase enquiries.

Tradie Industry Report

Discover what homeowners actually look for when deciding who to hire — and how your business compares.

We're listening first, building second.

Why Your Opinion Matters

You're the expert. Not us.

You know your industry. We don't.

You know what homeowners get right — and what they get wrong.

You know what makes running a trade business easier, what makes it harder, and what separates the good operators from everyone else.

That's exactly why we're asking. Before we build My Local Hero, we want to hear from the people who live this every day — not because we think we have the answers, but because we know we don't.

We're building something different. Finding a tradie isn't hard — Google can do that, directories can do that, lead platforms can do that.

What's hard is helping homeowners understand who they can trust.

We're building something that helps homeowners see what makes a great tradie worth choosing — before they even pick up the phone.

If we're going to get that right, we need real insights from the people who know this industry best — not assumptions, not guesses.

Your answers won't disappear into a spreadsheet.

They'll help shape something that gives great tradies a better chance to be recognised for their expertise—not just the price of their quote.

Ready?

It takes about 10 minutes. No sales pitch. No obligation. Just your honest opinion.

Start the Survey
Tradie checking his phone in the back of his work van

The Survey

What We'll Ask You

Nothing complicated — around 10 minutes, covering topics like:

The biggest challenges facing your business today
Where your best — and worst — customers come from
Why homeowners struggle to choose the right tradie
What homeowners get wrong before they ask for a quote
What would help good tradies win more of the right jobs
What would make the biggest difference to your business

Some of the best ideas don't come from multiple-choice questions. We'll also give you plenty of space to tell us what's missing, what frustrates you, and what you'd change if you could. No sales pitch. No obligation. Just your honest opinion.

Who We Are

We're on a mission to help homeowners see what makes you worth choosing.

Nicole Warnock, founder of My Local Hero, at her desk

Hi, I'm Nicole Warnock, founder of My Local Hero.

A few years ago I renovated my home, and like many homeowners, I thought choosing the right tradie would be straightforward.

It wasn't.

I worked with some absolutely fantastic tradies—people I'd happily recommend to anyone.

But I also made a few choices I genuinely regret.

Not because those businesses looked untrustworthy. Quite the opposite.

Some were recommended by friends. Some came from Facebook groups. Some had professional websites and great reviews.

The problem wasn't where I found them. It was that I didn't know what questions to ask—or how to tell the difference until it was too late.

That experience left me asking a simple question.

Why is it easier to compare almost anything online than it is to compare the people working on your home?

With a background in journalism and marketing, I knew there had to be a better way.

That's how My Local Hero began.

But here's something I realised very quickly.

The businesses doing the best work aren't always the ones getting the best jobs.

Sometimes they're losing work to businesses that simply market themselves better.

Sometimes they're wasting hours quoting jobs that were never going ahead.

Sometimes they're competing against people who look identical online, even though the quality couldn't be more different.

That's exactly why we're asking tradies for their opinions before we build this.

If we're going to create something that helps homeowners choose better, it also has to help good tradies spend less time chasing the wrong customers—and more time winning the right ones.

Start the Survey

Takes about 10 minutes. Your answers help shape My Local Hero — plus you'll get exclusive launch rewards for taking part.

Start the Survey

🔒 Confidential · No sales pitch · No obligation

Frequently Asked Questions

Everything you want to know before taking part.

Around 10 minutes. Most questions are multiple choice, with a few optional questions where you can share your own thoughts and experiences.

Any Australian tradie or home service business owner. Whether you're a sole trader or have a larger team, we'd love to hear your perspective.

No. This is genuine industry research designed to better understand the challenges tradies face and what homeowners need to make better hiring decisions.

Yes. Individual responses won't be published or shared. We'll use the results to identify trends and insights across the industry.

As a thank you, you can request a professionally written editorial feature about your business, a copy of the Australian Tradie Industry Report, an invitation to learn more about becoming a Founding Hero before launch, and — if you're one of the first 10 participants — a complimentary 60-minute Business Visibility & Trust Review.

No. Completing the survey doesn't commit you to anything. We're simply asking for your honest feedback.

Yes. If you request it, we'll send you a copy of the Australian Tradie Industry Report once the research has been completed.

Because we believe the best way to build something genuinely useful is to start by listening to the people who know the industry best.

Because we don't see this as "just a survey." We're building long-term relationships with great tradies. This research helps us understand the industry, and it's our way of saying thank you for taking the time to help shape what's next.

Help homeowners see what makes you worth choosing.

10 minutes of your time. No sales pitch. Help shape the future of how homeowners choose tradies—and receive exclusive launch bonuses.